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Technical Request Form

For technical support with any BMG LABTECH microplate reader systems or software, please complete the form below and we will contact you as soon a possible. Please double-check that your e-mail address is entered correctly so that we can respond promptly to your request.

If you would like to let us know your suggestions regarding BMG LABTECH software, please send an email to support@bmglabtech.com.

Title
 
First Name *
 
Last Name *
Company / Institute
 
Department
  
Address
  
City
  
ZIP / Postal Code
 
Country
Phone
  
Fax
  
Email *
 

 

Instrument *

Serial Number  

Firmware Version  
Software Version  

     

BMG LABTECH Software  

 

 

Windows OS  

   

Excel Version  

   

 

 

Please give a complete error message if possible:

 

 

When does the error occur?

 

 

The error:

 

occurs regularly

 

occurs occasionally

 

occured during the installation process

 

occured after the installation process

 

occured after the installation of other software or updates

 

upload Logfile

 

 

 


Fields marked with an asterisk (*) are required.