Technical & Applications Support Specialist UK (w/m/d)
Due to exceptional business growth BMG LABTECH Ltd (United Kingdom) wish to recruit an In-House Technical & Applications Support Specialist. This position represents an exciting opportunity for someone who is a passionate and self-driven team player, offering strong communication skills, to join a developing applications department as part of a successful and growing business with a great reputation in the scientific community.
This position is based at our UK head office in Aylesbury and reports to the Applications and Business Development Manager working with 2 other field-based application scientists. The role is central to the Applications & Service team as you will be the first point of contact for all customers and colleagues seeking technical support on instrument assays, software and hardware.
Full of variety, this role would suit someone who has excellent verbal and written communication plus highly developed inter-personal and organisational skills. You should be able to prioritise and be reactive to your client’s needs.
The ideal candidate must have:
- A life sciences degree
- Hands on laboratory experience
- Customer service experience
- Strong IT skills
- Excellent verbal and written communication
- A competitive salary
- Contributory pension (4%) employer 5% employee
- Private health care
- Group life insurance
- Annual bonus after a qualifying period aligned to company performance
- 23 days holiday (rising to 28 after qualifying period)
- Employee benefit scheme
- Free parking
Commutable towns include Milton Keynes, Bicester, Thame, Oxford. Please note this is an office based role in Aylesbury, UK.
For further information and a copy of the full job specification please email firstname.lastname@example.org.