Hello, it´s Brandon here. I am originally from the Blue Ridge Mountains in North Carolina. My background is cellular and molecular biology with a Master’s degree from Appalachian State University. In 2016, I joined BMG LABTECH USA as a Service Technician. When I am not working, I love being outdoors. Whenever I can, I go hunting and fishing.
What does your job entail?
Technical support, shipping, servicing instrumentation, and inside sales but I help anywhere I am needed.
What is a typical day like?
Usually, it starts with customer questions and other emails. Then I figure out if there is anything that needs to ship out or if I am needed to do depot work. Throughout the day literally anything can happen from sales support, software support, to assisting with demo equipment.
Favourite memorable moment from work?
I have so many memories with BMG LABTECH, but I would have to say my first onsite service at Boston Children’s Hospital on an Omega. The satisfaction gained from helping the customer has been addictive ever since!
What’s a common question you get from customers?
What is gain?
What do you like most about your job?
I really enjoy being a part of the science world and helping people further their science by keeping them running. It’s also really cool to get an inside look at how some companies perform their scientific processes.
If you could write your own job title that best describes what you do here, what would it be?
Master of nothing, but expert at everything!
What are 3 words to describe BMG LABTECH?
Freaking awesome family
What do you like most about BMG LABTECH?
The people! Everyone is so different and from such diverse backgrounds, it’s almost as if you learn something new every day… Sometimes it’s even instrument related!
What is your biggest challenge at BMG LABTECH?
I have the shiny key syndrome. There is so much going on I want to do everything! I struggle saying no...
What’s a fun fact about you many people may not know?
I am the only person in my entire family to go past a high school degree.
What are the values that drive you?
I love learning and experiencing new things!
Where’s your favourite place in the world?
Middle of the woods near a river.
Who would you most like to swap places with for a day?
Tom Brady (America football quarterback) … Have you seen his wife?
Which individual, living or dead, would you like to eat dinner with the most?
My Grandpa Sam or Uncle Richard so I can fill them in on everything that’s happened since they left.
If I weren't so damn good at my job, I'd probably be….
Teacher of some kind.
When I was a kid, I was pretty sure I'd be …. when I grew up.
What drives you every day?
Being able to help others and be useful to society
What do your colleagues not know about you yet?
That I am probably the coolest person they know… Or that I know about how far xenoestrogens flow down a river before being undetectable… Yeah, coolest person they know.
What’s the best advice you have ever been given?
Don’t spend too much time looking at the stars or else you will never take the first step to reach them.
If you could choose, how would you decide… either/or questions
- Jogging or hiking? Hiking
- Dancing or singing? Both… But I can’t do either particularly well
- Facebook or Instagram? Terrible at both, but Facebook
- Early bird or night owl? Night Owl (writing this at 1am)
- Pizza or pasta? Pizza all day
- Pacman or Tetris? Tetris
- Hip Hop or Metal? Hip Hop
- Going out or staying at home? Going out
- Cat or dog? Dogs